Incident History

June 2025

Latency and increased error rates across all APIs for some customers
The issue is resolved.
Jun 19, 16:06 - 16:43 UTC
Issues with the Contentful Web App
We have monitored the fix and confirmed that the issue has been resolved.
Jun 17, 12:40 - 13:12 UTC
Webhooks are Delayed for Some Customers
The issue causing webhook delivery delays for some customers has been fully resolved. Webhook processing is now functioning normally, and no further delays are expected. We will continue to monitor the system to ensure stability. Thank you for your patience while we worked to address the issue.
Jun 16, 20:07 - 20:34 UTC

May 2025

Degraded Web App Asset Uploader
This issue is now resolved
May 27, 14:06 - 14:50 UTC
Live Preview Issues
We have monitored the fix and have confirmed that this has mitigated the issue.
May 26, 15:20 - 15:30 UTC
[Scheduled] Database maintenance for snapshots
The scheduled maintenance on the snapshots database in the production environment has been successfully completed. All queued updates during the maintenance window have been processed, and the snapshot endpoint data is now fully up to date. You can continue to access and update snapshot data as usual. The Content Management API remained fully operational throughout the process. Thank you for your patience.
May 22, 19:00 - 23:36 UTC

April 2025

"Duplicate key" errors when attempting to update Content
This incident has been resolved.
Apr 23, 10:45 - 13:31 UTC
Issues with Personalization Management API
The issue has been resolved.
Apr 17, 20:20 - 20:57 UTC
Issues with GraphQL Schema registry
This issue has been resolved.
Apr 10, 08:22 - 08:31 UTC