Issues with advanced caching on Content Delivery API
Update - The issue has been resolved for most customers. We continue to work on a resolution for everyone.
Oct 01, 2026 - 11:29 UTC
Identified - We are investigating issues with advanced caching (specifically Stale While Revalidate (SWR)). We have identified the issue and are working towards a resolution.
Oct 01, 2026 - 09:27 UTC
Content Management API Operational
Content Delivery API Partial Outage
GraphQL Content API Operational
Authentication service Operational
Web App Operational
Website Operational
Assets CDN Operational
Webhooks Operational
Scheduled Publishing Operational
Launch Operational
Compose Operational
Studio Operational
Customer Support System Operational
Marketplace Apps Operational
Image API Operational
Transactional Emails Operational
Ninetailed (Personalization) Operational
Experience API Operational
Insights API Operational
Management API Operational
Integration API Operational
EU data residency Partial Outage
Content Management API Operational
Content Delivery API Partial Outage
GraphQL Content API Operational
Authentication Service Operational
Web App Operational
Assets CDN Operational
Webhooks Operational
Scheduled Publishing Operational
Launch Operational
Studio Operational
Marketplace Apps Operational
Image API Operational
Enterprise Observability Operational
Taxonomy Delivery API Operational
Enterprise Observability Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Website
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Content Management API Uptime
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[EU] Content Management API Uptime
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Content Delivery API Uptime
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[EU] Content Delivery API Uptime
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Images API Uptime
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[EU] Images API Uptime
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Content Delivery API Response Time
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[EU] Content Delivery API Response Time
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Content Management API Response Time
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[EU] Content Management API Response Time
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Oct 1, 2026

Unresolved incident: Issues with advanced caching on Content Delivery API.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

CORS errors on CDA
Resolved - The issue has been resolved.
Sep 29, 15:44 UTC
Monitoring - The issue has been resolved. We are monitoring the situation.
Sep 29, 15:16 UTC
Identified - Some customers are seeing CORS preflight failures when requesting cross-space references on CDA through webbrowsers. We've identified the cause and are working on resolution.
Sep 29, 14:39 UTC

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

Contentful SAML SP Certificate Rotation
Completed - The scheduled maintenance has been completed.
Sep 21, 07:56 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 21, 07:27 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 21, 07:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 07:02 UTC
Scheduled - The SAML SP certificate rotation originally scheduled for September 16, 2026 has been rescheduled to Monday, September 21, 2026.

This change only affects organizations whose IdP verifies Contentful’s SAML request signatures using our SP certificate.

If your IdP supports multiple signing certificates, re-import the latest Contentful SAML metadata before the cutover so both the current and new certificates are trusted.

If your IdP supports only one signing certificate, re-import the metadata after the cutover to replace the old certificate with the new one.

Users who are already signed in will not be affected. If your IdP does not verify Contentful’s SP signature, no action is required.
Sep 16, 07:22 UTC

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

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