Connection issues with the Management and Preview APIs
Update - Some customers are receiving 500 error responses when accessing the Content Preview and Management APIs. The Management API also powers our Web App and therefore the Web App is also operating in degraded mode. We are investigating the issue
Jun 18, 2026 - 16:13 UTC
Investigating - Some customers are receiving 500 error responses when accessing the Content Preview API. The Management API also powers our Web App and therefore the Web App is also operating in degraded mode. We are investigating the issue.
Jun 18, 2026 - 16:11 UTC
Content Management API Degraded Performance
Content Delivery API Operational
GraphQL Content API Operational
Authentication service Operational
Web App Degraded Performance
Website Operational
Assets CDN Operational
Webhooks Operational
Scheduled Publishing Operational
Launch Operational
Compose Operational
Studio Operational
Customer Support System Operational
Marketplace Apps Operational
Image API Operational
Transactional Emails Operational
Ninetailed (Personalization) Operational
Experience API Operational
Insights API Operational
Management API Operational
Integration API Operational
EU data residency Operational
Content Management API Operational
Content Delivery API Operational
GraphQL Content API Operational
Authentication Service Operational
Web App Operational
Assets CDN Operational
Webhooks Operational
Scheduled Publishing Operational
Launch Operational
Studio Operational
Marketplace Apps Operational
Image API Operational
Taxonomy Delivery API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Website
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Content Management API Uptime
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[EU] Content Management API Uptime
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Content Delivery API Uptime
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[EU] Content Delivery API Uptime
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Images API Uptime
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[EU] Images API Uptime
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Content Delivery API Response Time
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[EU] Content Delivery API Response Time
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Content Management API Response Time
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[EU] Content Management API Response Time
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Jun 18, 2026
Cloudinary asset picker not working
Resolved - The asset picker in the Cloudinary Marketplace app was not working. The issue is resolved. Customers may need to do a hard refresh to clear their browser cache.
Jun 18, 08:24 UTC
Investigating - We have noticed an issue where the asset picker in the Cloudinary Marketplace app is not working. We are investigating and will post an update when we know more.
Jun 18, 07:57 UTC
Jun 17, 2026

No incidents reported.

Jun 16, 2026
Database Maintenance
Completed - The scheduled maintenance has been completed.
Jun 16, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 06:00 UTC
Scheduled - We will be carrying out maintenance on our production databases in the US and EU data residency regions.

Within this window, there may be occasional short interruptions while using the Web App, the Management API or the Preview API. Impact to Delivery and GraphQL API is minimal and only impacts uncached requests.
Jun 12, 08:42 UTC
Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Issues with full-text search and locale-based publishing for some EU customers
Resolved - We have resolved the issue.
Jun 12, 20:40 UTC
Update - We continue working towards full resolution.
Jun 12, 15:49 UTC
Identified - A small amount of EU customers might still experience issues related to locale-based publishing. We are working on resolving these.
Jun 12, 13:48 UTC
Monitoring - We have resolved the issue for all affected customers and are monitoring.
Jun 12, 12:26 UTC
Update - We have resolved the issue for the majority of customers and are continuing working on full resolution.
Jun 12, 11:02 UTC
Identified - Some customers in the EU may experience issues finding content via full-text search. We have identified the issue and are working on a resolution.
Jun 12, 07:53 UTC
Jun 11, 2026
Issues with content editing and publishing for some EU customers
Resolved - We have resolved the issue.
Jun 11, 21:00 UTC
Update - We continue working on the fix and have already seen resolution for the majority of customers affected by it.
Jun 11, 17:05 UTC
Update - We continue working on the resolution.
Jun 11, 15:24 UTC
Update - Editing and publishing errors have been resolved, but some published entries may not yet appear in filtered API requests for a small amount of EU customers. We continue working on the resolution.
Jun 11, 13:37 UTC
Identified - Some customers in the EU might see intermittent problems with editing and publishing content. We have identified the underlying issue and are working to resolve it.
Jun 11, 12:29 UTC
Jun 10, 2026

No incidents reported.

Jun 9, 2026
Optimization Hub Unavailable
Resolved - We have resolved the underlying issue, the Optimization Hub is available again.
Jun 9, 14:18 UTC
Identified - The Optimization tab is unavailable for Contentful Personalization and Contentful Analytics customers.
Jun 9, 13:57 UTC
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

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