Resolved -
This incident has been resolved.
Oct 10, 13:44 UTC
Update -
All APIs have now recovered. We are continuing to monitor the situation.
Oct 10, 13:22 UTC
Monitoring -
We have rolled out a fix and are monitoring the situation.
Oct 10, 13:18 UTC
Update -
Customers are currently receiving 5XX responses from requests to the Management API and uncached requests to the Delivery API.
Oct 10, 13:14 UTC
Update -
We are actively working on getting a fix rolled out to mitigate this issue. We will update again in the next 10 mins
Oct 10, 13:09 UTC
Update -
We are still working to fix the issue, we will provide a further update in 10 minutes, or sooner if the situation changes.
Oct 10, 12:58 UTC
Identified -
The issue has been identified and a fix is being implemented.
Oct 10, 12:48 UTC
Investigating -
Our monitoring systems have detected an outage of authentication service which is affecting al uncached requests. We're investigating the nature and the cause of the outage and we'll update this incident as we have more details
Oct 10, 12:37 UTC