Resolved -
This issue is now resolved.
Jun 18, 20:58 UTC
Monitoring -
Error rates have returned to normal. We continue to monitor the situation.
Jun 18, 20:25 UTC
Update -
The issue has been mitigated in one of our edge network PoPs, although a small number of customers continue to see errors. We are continuing to engage our third-party provider to resolve the issue completely.
Jun 18, 19:24 UTC
Identified -
We have identified the issue and are working to resolve it. The impact remains limited to specific points of presence in our CDN so the majority of customers should see no impact at all.
Jun 18, 17:14 UTC
Update -
Some customers are receiving 500 error responses when accessing the Content Preview and Management APIs. The Management API also powers our Web App and therefore the Web App is also operating in degraded mode. We are investigating the issue
Jun 18, 16:13 UTC
Investigating -
Some customers are receiving 500 error responses when accessing the Content Preview API. The Management API also powers our Web App and therefore the Web App is also operating in degraded mode. We are investigating the issue.
Jun 18, 16:11 UTC