This incident has been resolved.
Mar 19, 13:54 UTC
Latency has returned to normal on the affected shared cluster. We will continue to monitor the situation.
Mar 19, 12:49 UTC
Some customers on the affected shared cluster are still seeing higher than normal latency. We are continuing to work on restoring latency to normal levels.
Mar 19, 12:41 UTC
Error rates have dropped for the single cluster which was experiencing issues, but some customers are still seeing higher than normal latency - we are continuing to investigate the issue.
Mar 19, 12:01 UTC
The issue has been identified and we are working on pushing out a fix. Currently this is affecting customers on a single shard cluster.
Mar 19, 10:58 UTC
We are seeing high latency and errors for some Delivery API traffic, on a single shared cluster - we are investigating the issue.
Mar 19, 10:49 UTC