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Scheduled Maintenance

Contentful SAML SP Certificate Rotation Sep 21, 2026 09:00-10:00 UTC

The SAML SP certificate rotation originally scheduled for September 16, 2026 has been rescheduled to Monday, September 21, 2026.

This change only affects organizations whose IdP verifies Contentful’s SAML request signatures using our SP certificate.

If your IdP supports multiple signing certificates, re-import the latest Contentful SAML metadata before the cutover so both the current and new certificates are trusted.

If your IdP supports only one signing certificate, re-import the metadata after the cutover to replace the old certificate with the new one.

Users who are already signed in will not be affected. If your IdP does not verify Contentful’s SP signature, no action is required.
Posted on Sep 16, 2026 - 07:22 UTC
System Metrics Month Week Day
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[EU] Content Management API Uptime
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Sep 17, 2026

No incidents reported today.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

Cross-space content missing from CDA responses for some customers
Resolved - The issue has been resolved.
Sep 11, 17:57 UTC
Monitoring - We have addressed the issue and are monitoring the situation.
Sep 11, 17:38 UTC
Identified - Some customers are experiencing issues on CDA where cross-space requests are returning incomplete results. We are working on a resolution.
Sep 11, 15:46 UTC

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Stale entries on Content Delivery API
Resolved - We identified the source of the issue which caused some items which were purged to get stuck in cache. We have complete a full cache purge in the EU and the issue is now resolved.
Sep 3, 13:25 UTC
Update - We are continuing to investigate this issue impacting a subset of customers in the EU.
Sep 3, 09:23 UTC
Investigating - Some customers in the EU data residency region are receiving stale entries from Content Delivery API. We are investigating.
Sep 3, 07:45 UTC
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