Contentful
All Systems Operational
Content Management API   ? Operational
Content Delivery API   ? Operational
Web App   ? Operational
Website   ? Operational
Assets CDN   Operational
Authentication Service   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
As of March 6th 2018 [1], the Contentful APIs will begin returning Asset URLs using the domain name ctfassets.net instead of contentful.com. You can read more about this change and whether it may affect you in our December blog post: https://www.contentful.com/blog/2017/12/08/change-of-the-contentful-asset-domain/

Q: Is there anything that customers need to do to prepare for this change?

As described in the post, the old Asset and Image URLs will carry on working as permanent redirects to the new ones. In the majority of cases you shouldn't have to do anything. Customers using additional security measures such as outgoing proxies or Content Security Policies should review them to ensure they accept ctfassets.net URLs.

[1] Please note that we originally communicated March 4th as the changeover date, this will now happen on the date specified above.
Posted on Feb 20, 09:12 UTC
System Metrics Month Week Day
Content Management API ?
Fetching
Content Delivery API ?
Fetching
Content Delivery API response time
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Content Management API Writes
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Past Incidents
Feb 20, 2018

No incidents reported today.

Feb 19, 2018

No incidents reported.

Feb 18, 2018

No incidents reported.

Feb 17, 2018

No incidents reported.

Feb 16, 2018

No incidents reported.

Feb 15, 2018
Resolved - This incident has been resolved.
Feb 15, 14:43 UTC
Monitoring - We have rolled out a fix and are monitoring the situation.
Feb 15, 14:25 UTC
Identified - We have identified the cause of the issue and are deploying a fix.
Feb 15, 14:16 UTC
Investigating - Users are currently experiencing problems with authentication on Contentful APIs and queries are failing. We are investigating the issue.
Feb 15, 14:11 UTC
Feb 14, 2018
Resolved - All incoming cases have been resolved.
Feb 14, 15:59 UTC
Monitoring - Our Web App was operating in a degraded mode and we identified and reverted the faulty release. We are currently monitoring the situation to verify that all incoming cases have been resolved by the revert.
Feb 14, 14:06 UTC
Feb 13, 2018

No incidents reported.

Feb 12, 2018
Resolved - This incident has been resolved.
Feb 12, 12:38 UTC
Monitoring - Users are currently experiencing problems accessing Contentful and making API calls. The issue has been identified as coming from our Authentication layer and the recent deployment has been reverted. We are monitoring the situation.
Feb 12, 12:22 UTC
Feb 11, 2018

No incidents reported.

Feb 10, 2018
Resolved - We are informed that the fixes applied by AWS have resolved most of the issues. If you are still impacted, please reach out to our Support team, and recommend also getting in touch with AWS support.
Feb 10, 08:33 UTC
Monitoring - Over the past hour or so some mitigation measures have been put in place by AWS and our CDN provider. Connection error rates should be lower and both sides are still working on a permanent fix.
Feb 10, 00:53 UTC
Update - No change in the situation for the time being, we will provide a further update in 30 minutes, or sooner if the situation changes.
Feb 10, 00:26 UTC
Update - No change in the situation for the time being, we will provide a further update in 30 minutes, or sooner if the situation changes.
Feb 9, 22:47 UTC
Update - No change in the situation for the time being, we will provide a further update in 30 minutes, or sooner if the situation changes.
Feb 9, 22:13 UTC
Update - No change in the situation for the time being, we will provide a further update in 30 minutes, or sooner if the situation changes.
Feb 9, 21:29 UTC
Identified - No change in the situation for the time being, we will provide a further update in 30 minutes, or sooner if the situation changes.
Feb 9, 20:42 UTC
Monitoring - Our provider has applied a fix and we are monitoring the situation.
Feb 9, 19:15 UTC
Update - No change in the situation for the time being, we will provide a further update in 30 minutes, or sooner if the situation changes.
Feb 9, 18:34 UTC
Identified - We have reports of issues when making calls to our Delivery API from server-side applications hosted in the Amazon Web Services US East region.

The issue has been identified as being caused by connectivity issues between one of our CDN providers and AWS. We are working with both parties on a fix and will provide updates.
Feb 9, 18:02 UTC
Feb 8, 2018

No incidents reported.

Feb 7, 2018
Resolved - This incident has been resolved.
Feb 7, 17:23 UTC
Monitoring - An external dependency is experiencing issues. Image uploads can be slow or fail occasionally.
Feb 7, 16:03 UTC
Resolved - This incident has been resolved.
Feb 7, 14:52 UTC
Monitoring - Authentication services are now functioning normally again, as are our APIs and Web App.
Feb 7, 14:15 UTC
Identified - Users are currently experiencing problems accessing Contentful and making API calls. The issue has been identified as coming from our Authentication layer and we are investigating further.
Feb 7, 14:01 UTC
Feb 6, 2018

No incidents reported.