Service Under Maintenance

Content Management API Operational
Content Delivery API Under Maintenance
GraphQL Content API Operational
Authentication service Operational
Web App Operational
Website Operational
Assets CDN Operational
Webhooks Operational
Scheduled Publishing Operational
Launch Operational
Compose Operational
Studio Operational
Customer Support System Operational
Marketplace Apps Operational
Image API Operational
Transactional Emails Operational
Ninetailed (Personalization) Operational
Experience API Operational
Insights API Operational
Management API Operational
Integration API Operational
EU data residency Under Maintenance
Content Management API Operational
Content Delivery API Under Maintenance
GraphQL Content API Operational
Authentication Service Operational
Web App Operational
Assets CDN Operational
Webhooks Operational
Scheduled Publishing Operational
Launch Operational
Studio Operational
Marketplace Apps Operational
Image API Operational
Taxonomy Delivery API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Database Maintenance Aug 21, 2026 08:00-09:00 UTC

We will be carrying out a database upgrade during this maintenance window, affecting the EU and US regions.

During the upgrade, the User Management API and the Spaces and Organizations endpoints in the Content Management API may experience brief interruptions. This may temporarily affect signup, login, logout, API key creation, SSO configuration, and access to license and account information.

The Content Delivery API (CDA), Content Preview API (CPA), and GraphQL Content API are not affected.
Posted on Jul 31, 2026 - 08:20 UTC
System Metrics Month Week Day
Website
Fetching
Content Management API Uptime
Fetching
[EU] Content Management API Uptime
Fetching
Content Delivery API Uptime
Fetching
[EU] Content Delivery API Uptime
Fetching
Images API Uptime
Fetching
[EU] Images API Uptime
Fetching
Content Delivery API Response Time
Fetching
[EU] Content Delivery API Response Time
Fetching
Content Management API Response Time
Fetching
[EU] Content Management API Response Time
Fetching

Aug 10, 2026

Database Maintenance
Completed - The scheduled maintenance has been completed.
Aug 10, 08:15 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 10, 07:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 07:15 UTC
Scheduled - We will be carrying out maintenance on our production databases in the {US | EU} data residency region. Within this window, there may be occasional short interruptions while using the Web App or the Management API. Impact to Delivery, Preview, and GraphQL API is minimal and only impacts uncached requests.
Aug 3, 14:55 UTC

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

Database Maintenance
Completed - The scheduled maintenance has been completed.
Aug 4, 07:40 UTC
Verifying - Verification is currently underway for the maintenance items.
Aug 4, 07:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 07:17 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 3, 14:57 UTC
Scheduled - We will be carrying out maintenance on our production databases in the {US | EU} data residency region. Within this window, there may be occasional short interruptions while using the Web App or the Management API. Impact to Delivery, Preview, and GraphQL API is minimal and only impacts uncached requests.
Jul 28, 07:00 UTC

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage