Contentful
All Systems Operational
Content Management API ? Operational
Content Delivery API ? Operational
GraphQL Content API ? Operational
Web App ? Operational
Website ? Operational
Assets CDN Operational
Authentication Service ? Operational
Webhooks ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Related to https://www.contentfulstatus.com/incidents/5mx2zyt96c4t

As of October 31st, 2019 the following product domains will no longer be supporting TLS versions 1.0 and 1.1. That means TLS 1.2 (with HTTPS) will be required to use services available via a specific domain:

api.contentful.com
app.contentful.com
assets.contentful.com/assets.ctfassets.net
downloads.contentful.com
images.contentful.com
preview.contentful.com
static.contentful.com
upload.contentful.com
videos.contentful.com

Q: Why is this being done?

With the earlier versions of TLS/SSL, there have been security vulnerabilities identified that rendered these protocol versions unsafe. We already see less than 1% of all API traffic to be using older versions of TLS, and we believe this change will help the rest of customers to make the switch to more reliable and safer versions of TLS protocol.

Q: How does this affect me?

We have contacted most of the customers using TLS 1.0 and/or TLS 1.1 with our APIs. If we have not contacted you and you are unsure if and how this change affects your app or site please feel free to reach out to Contentful Support. We are also happy to assist with the migration.
Posted on Sep 23, 09:23 UTC
As of October 31st, 2019 Contentful's Management API will no longer be supporting TLS versions 1.0 and 1.1. That means TLS 1.2 will be required for using the Management API with HTTPS.

Q: Why is this being done?

With the earlier versions of TLS/SSL, there have been security vulnerabilities identified that rendered these protocol versions unsafe. We already see less than 1% of Management API traffic to be using older versions of TLS, and we believe this change will help the rest of customers to make the switch to more reliable and safer versions of TLS protocol.

Q: How does this affect me?

We have contacted most of the customers using TLS 1.0 and/or TLS 1.1 with Management API. If we have not contacted you and you are unsure if and how this change affects your app or site please feel free to reach out to Contentful Support. We are also happy to assist with the migration.
Posted on Aug 26, 15:20 UTC
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Past Incidents
Oct 22, 2019

No incidents reported today.

Oct 21, 2019

No incidents reported.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019
Resolved - We have observed a brief increase in error rates on a single shared database shard caused by a too aggressive regular background maintenance task.

The operation has been stopped and API error rates are back to normal.
Oct 18, 21:37 UTC
Oct 17, 2019
Resolved - This incident has been resolved.
Oct 17, 10:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 17, 09:53 UTC
Identified - Publishing content through our Management API is suffering delays.
We identified the issue, fix is underway.
Oct 17, 09:44 UTC
Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019
Resolved - This incident has been resolved.
Oct 14, 20:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 14, 19:03 UTC
Identified - The source of the issue on the shared cluster has been identified and we are working on a fix.
Oct 14, 18:40 UTC
Investigating - We are seeing high latency and errors on a shared Cluster. We are currently investigating the cause of this.
Oct 14, 18:09 UTC
Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019
Completed - The scheduled maintenance has been completed.
Oct 10, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 06:01 UTC
Scheduled - On Thursday October 10, 2019 from 6:00 - 6:30 AM UTC, Contentful will be performing a scheduled database maintenance. Within this window, there may be occasional interruptions with the Content Management API, Content Delivery API and the Webapp resulting in possible errors or latency.
If you have any questions or concerns please contact Contentful Support team.
Oct 1, 21:55 UTC
Oct 9, 2019

No incidents reported.

Oct 8, 2019
Resolved - This incident has been resolved.
Oct 8, 13:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 13:13 UTC
Update - Incident is mitigated. We are monitoring the situation.
Oct 8, 13:12 UTC
Investigating - We are seeing an elevated error rate on CDA. We are investigating.
Oct 8, 13:06 UTC