Contentful Status

All Systems Operational

Content Management API Operational

Content Delivery API Operational

GraphQL Content API Operational

Authentication service Operational

Web App Operational

Website Operational

Assets CDN Operational

Webhooks Operational

Scheduled Publishing Operational

Launch Operational

Compose Operational

Studio Operational

Customer Support System Operational

Marketplace Apps Operational

Image API Operational

Transactional Emails Operational

Ninetailed (Personalization) Operational

Experience API Operational

Insights API Operational

Management API Operational

Integration API Operational

EU data residency Operational

Content Management API Operational

Content Delivery API Operational

GraphQL Content API Operational

Authentication Service Operational

Web App Operational

Assets CDN Operational

Webhooks Operational

Scheduled Publishing Operational

Launch Operational

Studio Operational

Marketplace Apps Operational

Image API Operational

Taxonomy Delivery API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Website

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Content Management API Uptime

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[EU] Content Management API Uptime

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Content Delivery API Uptime

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[EU] Content Delivery API Uptime

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Images API Uptime

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[EU] Images API Uptime

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Content Delivery API Response Time

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[EU] Content Delivery API Response Time

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Content Management API Response Time

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[EU] Content Management API Response Time

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Past Incidents

Jul 2, 2026

Errors on Contentful Content Management and Preview APIs.

Resolved - This issue has been resolved.
Jul 2, 14:27 UTC

Monitoring - Routing traffic away from the affected POP (FRA) has been effective in mitigating this issue. We are continuing to monitor the situation.
Jul 2, 12:21 UTC

Identified - Traffic has been routed away from the affected POP (FRA) and error rates have dropped as a result.
Jul 2, 11:19 UTC

Update - We are continuing to work with our upstream CDN provider on mitigating this issue with traffic routing through the Frankfurt region. Some customers have been able workaround the issue by using a VPN when connecting to Contentful (which routes traffic to a different Point of Presence (POP) other than the affected FRA one).
Jul 2, 10:32 UTC

Update - We are continuing to work with one of our upstream CDN providers on resolving this issue.
Jul 2, 09:53 UTC

Update - We are continuing to investigate this issue. Note: This is mostly affecting customer requests routed through the Frankfurt region.
Jul 2, 08:11 UTC

Investigating - We are investigating an issues where some customers are seeing increased errors and latency when trying to access Contentful Management and Preview APIs (CMA and CPA) - this issue also affects the Contentful WebApp.
Jul 2, 07:53 UTC

Jul 1, 2026

Database Maintenance

Completed - The scheduled maintenance has been completed.
Jul 1, 08:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 08:00 UTC

Scheduled - We will be carrying out maintenance on some of our production databases. Within this window, there may be occasional interruptions while using the Editing Interface or the Management API. Content delivery services will not be affected.
Jun 23, 13:48 UTC

Jun 30, 2026

Latency and errors using Content Model Templates

Resolved - This issue has been resolved.
Jun 30, 12:21 UTC

Monitoring - We have applied a fix for the issues with Content Model Templates and are monitoring the results.
Jun 30, 11:26 UTC

Investigating - Customers are experiencing increased latency and errors working with Content Model Templates . We are investigating.
Jun 30, 10:53 UTC

Jun 29, 2026

No incidents reported.

Jun 28, 2026

Periodic errors and latency spikes on Contentful Management and Preview APIs.

Resolved - Due to an issue identified with an external provider a small portion of customer traffic may have experienced periodic spells of higher latency or timeouts / errors when making requests to the Contentful Management and Contentful Preview APIs in the past few days (26th to 29th June) - the issue has been resolved
Jun 28, 22:00 UTC

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

Connection issues with the Management and Preview APIs

Resolved - This issue is now resolved.
Jun 18, 20:58 UTC

Monitoring - Error rates have returned to normal. We continue to monitor the situation.
Jun 18, 20:25 UTC

Update - The issue has been mitigated in one of our edge network PoPs, although a small number of customers continue to see errors. We are continuing to engage our third-party provider to resolve the issue completely.
Jun 18, 19:24 UTC

Identified - We have identified the issue and are working to resolve it. The impact remains limited to specific points of presence in our CDN so the majority of customers should see no impact at all.
Jun 18, 17:14 UTC

Update - Some customers are receiving 500 error responses when accessing the Content Preview and Management APIs. The Management API also powers our Web App and therefore the Web App is also operating in degraded mode. We are investigating the issue
Jun 18, 16:13 UTC

Investigating - Some customers are receiving 500 error responses when accessing the Content Preview API. The Management API also powers our Web App and therefore the Web App is also operating in degraded mode. We are investigating the issue.
Jun 18, 16:11 UTC

Cloudinary asset picker not working

Resolved - The asset picker in the Cloudinary Marketplace app was not working. The issue is resolved. Customers may need to do a hard refresh to clear their browser cache.
Jun 18, 08:24 UTC

Investigating - We have noticed an issue where the asset picker in the Cloudinary Marketplace app is not working. We are investigating and will post an update when we know more.
Jun 18, 07:57 UTC