Contentful Status

Contentful

All Systems Operational

Content Management API Operational

Content Delivery API Operational

Web App Operational

Website Operational

Assets CDN Operational

Authentication Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Content Management API

Fetching

Content Delivery API

Fetching

Content Delivery API response time

Fetching

Content Management API Writes

Fetching

Past Incidents

Dec 17, 2018

No incidents reported today.

Dec 16, 2018

No incidents reported.

Dec 15, 2018

No incidents reported.

Dec 14, 2018

increased error rate in CMA for some customers

Resolved - This incident has been resolved.
Dec 14, 06:12 UTC

Monitoring - We identified the root cause and removed it.
Dec 14, 05:59 UTC

Identified - root cause identified, the set of affected customers is very small
Dec 14, 04:35 UTC

Investigating - Some customers may be receiving 5XX responses when making CMA requests
Dec 14, 04:11 UTC

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

Issues with webhooks not being sent

Resolved - This incident has been resolved.
Dec 11, 16:22 UTC

Monitoring - Requests via webhooks are going out, with a bit of delay. We are monitoring the situation.
Dec 11, 14:36 UTC

Update - we identified the problem and installed a workaround. Functionality should be restored momentarily.
Dec 11, 14:34 UTC

Identified - Our monitoring systems have detected an issue with webhooks not being sent for a subset of our customers. We're investigating the nature and the cause of the outage and we'll update this incident as we have more details.
Dec 11, 14:26 UTC

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

Increased error rate on Content Management API (CMA)

Resolved - Between 18:24 and 19:00 (UTC) some customers may have experienced errors when sending requests to the content Management API (CMA). This was caused by an issue on a single backend Database shard. We have resolved the issue and do not expect any further disruption.
Dec 3, 20:15 UTC

Monitoring - We have rolled out a fix and are monitoring the situation. Requests on the Content Management API (CMA) should have returned to normal for all users.
Dec 3, 20:05 UTC

Identified - We are still working to fix the issue, we will provide a further update in 30 minutes, or sooner if the situation changes.
Dec 3, 19:55 UTC

Investigating - We are seeing increased error rates on the Content Management API (CMA). We are investigating the issue.
Dec 3, 19:45 UTC