Issues with the Contentful Web App

Incident Report for Contentful

Resolved

This incident has been resolved.

Posted Feb 05, 2020 - 17:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 05, 2020 - 16:57 UTC

Identified

The failing backend component has been identified and we are working on a fix.

Posted Feb 05, 2020 - 16:47 UTC

Investigating

Currently customers on one slice of our infrastructure are seeing our Web App and Management API operating in degraded mode, we are investigating the issue.

Posted Feb 05, 2020 - 16:09 UTC

This incident affected: Content Management API and Web App.