Partial outage of publishing, asset upload and webhooks

Incident Report for Contentful

Resolved

This incident has been resolved.

Posted Aug 12, 2021 - 15:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 12, 2021 - 14:32 UTC

Update

We have put in a mitigation. Functionality to publishing, asset processing and webhooks are restored for the affected customers.

Posted Aug 12, 2021 - 14:29 UTC

Identified

We have an ongoing issue impacting publishing, asset upload and webhooks. The issue only affects some customers.
We have identified the issue and are putting a mitigation in place.

Posted Aug 12, 2021 - 14:08 UTC

This incident affected: Content Management API, Webhooks, and Scheduled Publishing.