Delivery API and GraphQL API Outage

Incident Report for Contentful

Resolved

This incident has been resolved.
Posted Jan 12, 2021 - 16:52 UTC

Monitoring

Our provider has applied a fix and we are monitoring the situation.
Posted Jan 12, 2021 - 16:19 UTC

Identified

The issue is caused by an incident with our main CDN provider. The effect of this on clients of the Contentful Delivery API and GraphQL API is higher request latencies as failed requests are retried.
Posted Jan 12, 2021 - 15:54 UTC

Investigating

We are seeing a spike in errors for some Delivery API and GraphQL traffic, we are investigating the issue.
Posted Jan 12, 2021 - 15:35 UTC
This incident affected: Content Delivery API and GraphQL Content API.
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