This incident has been resolved.

We are continuing to monitor for any further issues. Any customer who are still experiencing degraded performance with Contentful Services should reach out to our support team.

We have seen recovery across our main APIs (CMA, CDA and GraphAPI) for customers that were impacted. We are still seeing some degraded performance on Contentful Apps which have external dependencies. We will continue to monitor the situation until we are sure we back to normal operation for all Services

We have been able to mitigate the impact for customers who were seeing errors on Content Delivery API (CDA). Some customers are still seeing impact on CMA, GraphAPI, and Contentful Apps.

We continue to have our on-call engineering team working on mitigating the impact from this large Cloud Provider.

We are still looking into methods to mitigate impact for all customers affected by this outage.

We are still working on mitigating the impact of the major Cloud provider. We do not currently have an ETA yet on full recovery of our services.

We are still working on mitigation efforts to limit the impact of the Cloud Provider outage.

We are continuing to work on mitigating steps to reduce the impact of the ongoing incident with one of our major cloud providers.

We are now also seeing impact on our Delivery API and GraphQL API. We have identified the cause as relating to an ongoing major incident with one of our major cloud providers.

We are continuing to investigate this issue.

We are experiencing an outage on our Management API, which also impacts our Web App and Compose and Launch apps.