intermittent issues on Content Management API - content editing

Incident Report for Contentful

Resolved

This incident is resolved as we can confirm that systems are operating normally.

Posted Aug 10, 2015 - 11:40 UTC

Monitoring

our provider AWS finished recovering the S3 service.
Content Management API and the editing application should go back to normal operations in this moments

Posted Aug 10, 2015 - 10:56 UTC

Update

Our provider AWS is in the process of recovering the service.
The outage is still ongoing and the Management API and the Contentful web applications are returning errors

Posted Aug 10, 2015 - 09:52 UTC

Identified

Our provider AWS confirmed the outage of their S3 service. This outage continues impacting the operations of our Content Management API.

Posted Aug 10, 2015 - 08:08 UTC

Investigating

Because of an outage of AWS S3 call to the Contement Management API are experiencing an high error rate.

Posted Aug 10, 2015 - 07:34 UTC