Increased Latency and errors on Content Management API

Incident Report for Contentful

Resolved

This incident has been resolved.
Posted Aug 30, 2023 - 14:28 UTC

Monitoring

Latency and error rates are back to normal for all customers on the Content Management API. We are continuing to monitor the situation.
Posted Aug 30, 2023 - 14:08 UTC

Identified

We have identified the cause of the issue and have deployed a mitigation so customers will see latency levels return to normal.
Posted Aug 30, 2023 - 13:45 UTC

Update

We are still looking into the caused of the increased latency and errors.
Posted Aug 30, 2023 - 13:15 UTC

Update

We are continuing to investigate this issue.
Posted Aug 30, 2023 - 12:36 UTC

Investigating

Some customers are experiencing issues with increased latency and error rates on the Content Management API. We are investigating the issue.
Posted Aug 30, 2023 - 12:14 UTC
This incident affected: Content Management API.
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