Issues with Asset processing

Incident Report for Contentful

Resolved

Functionality is restored on all impacted components.

Posted Aug 21, 2020 - 12:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 21, 2020 - 12:30 UTC

Update

We are continuing to work on resolving this issue - Some customers may also see issues with scheduled actions and webhooks being delayed.

Posted Aug 21, 2020 - 12:00 UTC

Update

We are still working on a fix for this issue - Assets CDN is operational, but there are issues upload/processing of new Assets for some customers.

Posted Aug 21, 2020 - 11:25 UTC

Identified

Some customers are experiencing issues with uploading/processing of assets. We have identified the cause of the issue and are working on a fix.

Posted Aug 21, 2020 - 11:17 UTC

This incident affected: Content Management API, Webhooks, and Scheduled Publishing.