We have implemented a fix and the Contentful APIs are operational for all customer again. We will continue to monitor the situation.
Posted 18 days ago. Mar 01, 2019 - 14:55 UTC
Update
We are still working on a mitigation for this issue - Some customers are still experiencing issues across our Content Delivery, Content Management and Content Preview APIs.
Posted 18 days ago. Mar 01, 2019 - 14:21 UTC
Update
We are still working on putting a fix in place for this issue.
Posted 18 days ago. Mar 01, 2019 - 13:53 UTC
Update
Customers are also experiencing issues on Content Management API and Content Preview API (as well as uncached requests to the Content Delivery API).
Posted 18 days ago. Mar 01, 2019 - 13:44 UTC
Update
We are continuing to work on a fix for this issue.
Posted 18 days ago. Mar 01, 2019 - 13:42 UTC
Identified
We have identified the cause of the issue and are working on resolving the issue.
Posted 18 days ago. Mar 01, 2019 - 13:31 UTC
Update
Some customers are receiving errors from our Content Delivery API. We are continuing to investigate the issue.
Posted 18 days ago. Mar 01, 2019 - 13:22 UTC
Investigating
We are seeing high latency and timeouts for some Delivery API traffic, we are investigating the issue.
Posted 18 days ago. Mar 01, 2019 - 13:11 UTC
This incident affected: Content Management API, Content Delivery API, and Web App.