No further indications for elevated error rate for this particular cluster. The underlying problem has been resolved.
Posted 7 months ago. Apr 05, 2019 - 15:49 UTC
The issues with the Content Management API on the single cluster have been resolved. Error rates peaked at 2% for customers on this shared cluster but have returned now to normal operating service.
Posted 7 months ago. Apr 05, 2019 - 15:30 UTC
The issue has been identified - the error rate for this single shared cluster is < 1% and we are working on reducing this back to normal levels.
Posted 7 months ago. Apr 05, 2019 - 15:15 UTC
Customers on a single shared cluster are experiencing some write failures on our Content Management API - this API also powers our Web App and therefore the they may experience errors in the WebApp. We are investigating the issue.