Delivery API Error rate increase

Incident Report for Contentful

Resolved

This incident has been resolved.

Posted Feb 06, 2019 - 16:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 06, 2019 - 14:32 UTC

Update

We are continuing to work on a fix for this issue.

Posted Feb 06, 2019 - 13:47 UTC

Update

We are continuing to work on a fix - a small number of customers continue to be impacted by the higher error rate.

Posted Feb 06, 2019 - 12:56 UTC

Identified

We have identified the source of the problem and are working on a mitigation.

Posted Feb 06, 2019 - 12:36 UTC

Update

Customers are still experiencing higher than normal error rates on Content Delivery API (uncached) and Content Preview API. We continue to investigate the issue.

Posted Feb 06, 2019 - 11:58 UTC

Investigating

We are seeing higher than normal error rates on the Content Delivery API and Content Preview API on we are investigating the issue.

Posted Feb 06, 2019 - 11:47 UTC

This incident affected: Content Delivery API.