We are now seeing a solid performance with Customer Support ticket management system. We sincerely apologise for the disruption this has caused.
Posted Sep 09, 2020 - 15:28 UTC
We are seeing stability with our ticket management system, please know there may be some delays.
Posted Sep 09, 2020 - 14:39 UTC
Our Customer Support ticket management system is suffering a degradation of service. Emails to and from firstname.lastname@example.org are being delayed; for the time being please use the in-app chat to get help.