File upload helper partial outage

Incident Report for Contentful

Resolved

This incident has been resolved.

Posted Feb 11, 2021 - 00:18 UTC

Monitoring

We are seeing recovery in asset processing latency since 9:07pm UTC. We will further monitor the situation.

Posted Feb 10, 2021 - 21:22 UTC

Update

We are experiencing elevated asset processing times as a result of the web app file uploads not being processed.

Posted Feb 10, 2021 - 20:31 UTC

Identified

The external service powering our asset file upload is experiencing problems. The upload widget might not load as expected.

Posted Feb 10, 2021 - 20:18 UTC

This incident affected: Content Management API and Web App.