Elevated errors with the Content Management API

Incident Report for Contentful

Resolved

This incident has been resolved.

Posted Nov 21, 2024 - 14:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 21, 2024 - 14:05 UTC

Identified

We have identified the cause of the issue and have deployed a fix

Posted Nov 21, 2024 - 13:53 UTC

Investigating

Our Content Management API is currently operating in degraded mode and some customers are experiencing elevated errors.; this API also powers our Web App and therefore customers are seeing elevated errors in the WebApp also. We are investigating the issue.

Posted Nov 21, 2024 - 13:37 UTC

This incident affected: Content Management API and Web App.