Delivery API and GraphQL API Outage

Incident Report for Contentful

Resolved

Closing incident

Posted Jan 22, 2020 - 20:07 UTC

Update

This incident has been resolved.

Posted Jan 22, 2020 - 18:22 UTC

Monitoring

Our provider has applied a fix and we are monitoring the situation.

Posted Jan 22, 2020 - 18:05 UTC

Identified

Our CDN provider has notified us that they have found the issue and are implementing a fix.

Posted Jan 22, 2020 - 17:30 UTC

Investigating

We are seeing high latency and timeouts for some Delivery API traffic, related to an incident with one of our CDN providers.

Posted Jan 22, 2020 - 17:01 UTC

This incident affected: Content Delivery API and GraphQL Content API.