Issues with Edit operations (add entry) for some users

Incident Report for Contentful

Resolved

This incident has been resolved.

Posted Jun 16, 2020 - 19:14 UTC

Monitoring

We have rolled out a fix and are monitoring the situation.

Posted Jun 16, 2020 - 18:28 UTC

Update

We currently rolling out a mitigation for the issue customers were experiencing - this has been already mitigated for the majority of affected customers.

Posted Jun 16, 2020 - 18:10 UTC

Identified

We have identified the cause of the issue and are working on a mitigation.

Posted Jun 16, 2020 - 17:01 UTC

Investigating

Some of our users on legacy plans are experiencing issues with creating new resources (e.g. adding entries) in the webapp or through the Content Management API (CMA).

We are investigating the issue.

Posted Jun 16, 2020 - 16:15 UTC

This incident affected: Content Management API and Web App.