A CDN issue was identified as the source of the issue, which was reported as fixed within 10 minutes of the start of the event. If you are still experiencing issues connecting to our APIs or logging into Contentful please reach out to Customer Support.
Posted Jan 20, 2023 - 00:09 UTC
Monitoring
Our provider has applied a fix and we are monitoring the situation.
Posted Jan 19, 2023 - 23:55 UTC
Investigating
Traffic levels are almost back to normal but we are still seeing failures in our monitoring, we continue to investigate.
Posted Jan 19, 2023 - 23:37 UTC
Identified
Between 22:59 and 23:10 UTC our monitoring systems detected connection failures to our main APIs. We are investigating a possible issue with our CDN layer.
Posted Jan 19, 2023 - 23:25 UTC
This incident affected: Content Management API, Content Delivery API, GraphQL Content API, and Web App.