Content Management API (CMA) and Authentication service Outage

Incident Report for Contentful

Resolved

This incident has been resolved.

Posted Sep 27, 2021 - 11:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 27, 2021 - 06:10 UTC

Identified

We are still working on a mitigation for this issue.

Posted Sep 27, 2021 - 05:58 UTC

Investigating

We are seeing issues with the Contentful Authentication Service which is impacting the Content Management API - Some customers are receiving errors when trying to login or update content. This is related to an ongoing outage on our main cloud provider. We are currently investigating possible mitigations

Posted Sep 27, 2021 - 05:43 UTC

This incident affected: Content Management API and Authentication Service.