Issues with image and asset uploads in the Contentful WebApp

Incident Report for Contentful

Resolved

This incident has been resolved.

Posted Jan 20, 2023 - 22:21 UTC

Update

The root cause of the issue has been identified and solutions are being validated.

Posted Jan 20, 2023 - 19:43 UTC

Update

This issue with file uploads on the WebApp continues to affect some customers. The resolution is still being worked on.

Posted Jan 20, 2023 - 17:59 UTC

Identified

Some customers are experiencing failures or increased errors when trying to upload files to Contentful through the WebApp. This is related to an issue with a 3rd party provider. We are working with them to resolve the issue.

Posted Jan 20, 2023 - 17:08 UTC

This incident affected: Web App.