Problems with plan creations and changes
Incident Report for Contentful
Resolved
This incident has been resolved.
Posted 23 days ago. Apr 03, 2018 - 13:31 UTC
Update
We have been monitoring the fix but are still seeing occasional errors (although dramatically reduced from before). Subscriptions and payments are functioning with a low error rate but we will continue to monitor the services.
Posted 23 days ago. Apr 03, 2018 - 11:28 UTC
Monitoring
We have rolled out a fix and are monitoring the situation.
Posted 24 days ago. Apr 03, 2018 - 08:17 UTC
Identified
We have identified the issue with our subscription management service and payment service, and are working on creating and deploying a fix.
Posted 24 days ago. Apr 03, 2018 - 07:52 UTC
Investigating
We are currently experiencing issues with our subscription management service and payment service and cannot process plan creations and changes. We are investigating the issue.
Posted 24 days ago. Apr 03, 2018 - 07:18 UTC