All Systems Operational

Content Management API Operational
Content Delivery API Operational
GraphQL Content API Operational
Authentication service Operational
Web App Operational
Website Operational
Assets CDN Operational
Webhooks Operational
Scheduled Publishing Operational
Launch Operational
Compose Operational
Studio Operational
Customer Support System Operational
Marketplace Apps Operational
Image API Operational
Transactional Emails Operational
Ninetailed (Personalization) Operational
Experience API Operational
Insights API Operational
Management API Operational
Integration API Operational
EU data residency Operational
Content Management API Operational
Content Delivery API Operational
GraphQL Content API Operational
Authentication Service Operational
Web App Operational
Assets CDN Operational
Webhooks Operational
Scheduled Publishing Operational
Launch Operational
Studio Operational
Marketplace Apps Operational
Image API Operational
Taxonomy Delivery API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Content Delivery API Uptime
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Content Delivery API Response Time
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Images API Uptime
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Content Management API Uptime
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Content Management API Response Time
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[EU] Content Delivery API Uptime
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[EU] Content Delivery API Response Time
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[EU] Images API Uptime
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[EU] Content Management API Uptime
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[EU] Content Management API Response Time
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Dec 5, 2025

No incidents reported today.

Dec 4, 2025
Resolved - This issue is now resolved.
Dec 4, 11:40 UTC
Monitoring - This issue has been mitigated and we are monitoring the result.
Dec 4, 11:23 UTC
Identified - We have identified the cause of the issue and are working on a fix.
Dec 4, 10:54 UTC
Investigating - We are investigating spikes of increased latency on our Content Management API (CMA).
Dec 4, 10:33 UTC
Dec 3, 2025
Resolved - Audit Logs have returned to their normal state and are fully operational again.
Dec 3, 09:03 UTC
Monitoring - We've fixed the missing fields for Audit Logs and are now monitoring to ensure normal functionality is restored.
Dec 2, 17:04 UTC
Update - The root cause has been identified, and a fix is in progress. At this stage, it appears that usage reporting is unaffected.
Dec 2, 15:45 UTC
Investigating - We've identified an issue affecting CMA API call usage reporting and Audit Logs since Nov 14, where certain fields are missing and data may be incomplete. As a result, some Audit Log events may be absent, and the CMA usage reports displayed in the web app may not accurately reflect actual usage. We are currently investigating and will provide updates as soon as we understand the full impact.
Dec 2, 15:12 UTC
Dec 2, 2025
Resolved - The issue is resolved.
Dec 2, 14:16 UTC
Monitoring - We've resolved the issue and are monitoring the situation.
Dec 2, 13:35 UTC
Update - We've identified the issue. It is only affecting cross-space references for customers who are using fallback locales. We are working on a resolution.
Dec 2, 13:23 UTC
Investigating - Some customers are experiencing errors for cross-space references. We are investigating the situation.
Dec 2, 13:06 UTC
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025
Resolved - After monitoring the fix, we can confirm the issue is now fixed for all users.
Nov 21, 13:18 UTC
Monitoring - We have deployed a fix and customers should now be able to see the presence indicator again.
Nov 21, 13:13 UTC
Identified - We have identified the issue and are working to deploy a fix.
Nov 21, 12:22 UTC
Investigating - Our Web App is currently operating in degraded mode with presence indicator not receiving data on users working with the entry. We are investigating the issue.
Nov 21, 12:04 UTC