Issues with end users accessing Contentful powered websites using Microsoft Edge
Identified - We have been receiving reports from customers that their websites are being blocked when end users are using Microsoft Edge in Strict mode. This is due to an incorrect tracker classification for some of Contenful’s domains (cdn.contentful.com). We are following up with the classification service owner to have Contentful domains removed from this list in order to mitigate this issue.
Oct 22, 2025 - 20:52 UTC
Content Management API ? Operational
Content Delivery API ? Operational
GraphQL Content API ? Operational
Authentication service Operational
Web App ? Operational
Website ? Operational
Assets CDN Operational
Webhooks ? Operational
Scheduled Publishing ? Operational
Launch ? Operational
Compose ? Operational
Studio Operational
Customer Support System ? Operational
Marketplace Apps ? Operational
Image API ? Operational
Transactional Emails ? Operational
Ninetailed (Personalization) Operational
Experience API Operational
Insights API Operational
Management API Operational
Integration API Operational
EU data residency Operational
Content Management API Operational
Content Delivery API Operational
GraphQL Content API Operational
Authentication Service Operational
Web App Operational
Assets CDN Operational
Webhooks Operational
Scheduled Publishing Operational
Launch Operational
Studio Operational
Marketplace Apps Operational
Image API Operational
Taxonomy Delivery API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Database Maintenance Nov 4, 2025 07:00-09:00 UTC

We will be carrying out maintenance on some of our production databases.
Within this window, there may be occasional interruptions while using the Editing Interface or the Management API.
Impact to content delivery will be minimal.
Posted on Oct 30, 2025 - 09:23 UTC
System Metrics Month Week Day
Content Delivery API Uptime
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Content Delivery API Response Time
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Images API Uptime
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Content Management API Uptime
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Content Management API Response Time
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[EU] Content Delivery API Uptime
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[EU] Content Delivery API Response Time
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[EU] Images API Uptime
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[EU] Content Management API Uptime
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[EU] Content Management API Response Time
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Oct 31, 2025

No incidents reported today.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025
Optimization page having issues to load & Personalization management APIs
Resolved - The issue is resolved.
Oct 23, 15:18 UTC
Identified - We've spotted that something has gone wrong with Personalization UI and some APIs. We're currently investigating the issue, and will provide an update soon.
Oct 23, 15:11 UTC
Oct 22, 2025

Unresolved incident: Issues with end users accessing Contentful powered websites using Microsoft Edge.

Oct 21, 2025
AI Actions & Workflow Automations executions are delayed
Resolved - AI Actions & Workflow Automations executions have been recovered to normal speed.
Oct 21, 13:53 UTC
Monitoring - Our upstream provider has implemented a fix and we are seeing AI Actions and Automations recovery on execution durations. We are monitoring the health of the systems.
Oct 21, 13:21 UTC
Identified - Our upstream provider has identified the cause of the issue and working on resolving it at the moment.
Oct 21, 12:57 UTC
Investigating - Our monitoring systems have detected an outage of a upstream provider orchestrating jobs that are responsible for executing AI Actions and Workflow Automations. We expect to see delayed execution.
Oct 21, 11:01 UTC
Oct 20, 2025
Errors across several services affecting Contentful APIs and the web app
Resolved - This issue is now resolved.
Oct 20, 21:08 UTC
Monitoring - We are now seeing full recovery across all services. Webhooks and publishing are back operating as normal. We will continue to monitor the situation.
Oct 20, 20:48 UTC
Update - We have seen a recovery in publishing events and processed the backlog of outstanding events.
We continue to see delays in Webhook events (as backlog is being processed)
Oct 20, 20:07 UTC
Update - Customers are continuing to see issues with publishing (delayed), Webhooks (outage) and Merge App (merges not completing).
Oct 20, 18:38 UTC
Update - We continue to investigate the issues related to publishing (delayed), Webhooks (outage) and Merge App (merges not completing).
Oct 20, 17:39 UTC
Update - We are still investigating the issues related to publishing (delayed), Webhooks (outage) and Merge App (merges not completing).
Oct 20, 16:42 UTC
Update - We continue to investigate the issues related to Contentful services listed below:
Webhooks: Webhooks system is still experiencing a major outage.
Publishing: Some customer publishing may be delayed in being updated.
Merge App: Merges are not completing using the Merge App.
Oct 20, 15:55 UTC
Update - Webhooks for customers is still experiencing an outage.
Customers are also seeing delays in publishing of content being updated.
Oct 20, 15:48 UTC
Identified - We are seeing issues again with the Contentful Webhook system which means that Webhooks are not being triggered. We are investigating the issue.
Oct 20, 15:35 UTC
Monitoring - All systems are back to normal operation. We will continue to monitor the situation.
Oct 20, 13:07 UTC
Update - While all systems are back operational again, we are still seeing some residual errors on GraphQL which we are investigating.
Oct 20, 12:54 UTC
Update - Publishing events and Webhooks are now being processed again. Customer may see some old events from the start of the outage (until the full backlog is cleared).
Oct 20, 11:59 UTC
Update - Due to the large failure with our 3rd party provider we have seen that publish events are not being processed at the moment. We have manually purged our cache (so recent changes should be reflected now). Until we are able to fully recover publishing events we will continue to manually purge cache periodically which will mean a delay for customers in seeing their published changes reflected.
Oct 20, 11:20 UTC
Update - We are still working on the issue related to Webhooks not being process/triggered.
All other Contentful services are operational.
Oct 20, 10:54 UTC
Update - Webhooks remain to be affected with customers experiencing delays.
Other components are operational. We are working towards a full recovery and will continue to provide updates.
Oct 20, 10:20 UTC
Update - We are mostly recovered but are still experiencing issues with webhooks. We are working towards a full recovery and will continue to provide updates.
Oct 20, 09:39 UTC
Identified - Several components are still affected but we are seeing partial recovery and reduced error rates. We continue to work towards fully resolving the issue with our provider and will provide further updates.
Authentication errors still prevent some customers from submitting tickets.
Oct 20, 09:29 UTC
Update - Several of Contentful's components remain affect by an outage at a 3rd party provider, including the Contentful web app and the management and delivery APIs. We continue to follow the situation closely and are working with the provider to resolve issue.
While the underlaying issue remains, we are providing temporary fixes for certain workloads.
Authentication errors currently prevent customers from submitting tickets.
Oct 20, 08:58 UTC
Update - Several of Contentful's components remain affect by an outage at a 3rd party provider, including the Contentful web app and the management and delivery APIs. We continue to follow the situation closely and are working with the provider to resolve issue.
Authentication errors currently prevent customers to submit tickets.
Oct 20, 08:52 UTC
Update - Several of Contentful's components remain affect by an outage at a 3rd party provider, including the Contentful web app and the management and delivery APIs. We continue to follow the situation closely and are working with the provider to resolve issue.
Oct 20, 07:52 UTC
Update - Several of Contentful's components remain affect by an outage at a 3rd party provider, including the Contentful web app and the management and delivery APIs. We are following the situation closely and are working with the provider to resolve issue.
Oct 20, 07:38 UTC
Update - Several of Contentful's components are affect by an outage at a 3rd party vendor, including the Contentful web app and the management and delivery APIs.
Oct 20, 07:16 UTC
Update - Underlying issues affect multiple components, including the Contentful web app as well as delivery and management APIs.
Oct 20, 07:08 UTC
Investigating - Some customers are experiencing errors using the GraphQL API.
Oct 20, 07:01 UTC
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025
Issues when adding to Releases in the Contentful WebApp
Resolved - The issue is resolved.
Oct 17, 17:25 UTC
Monitoring - We have provided a resolution and will monitor the situation.
Oct 17, 17:20 UTC
Investigating - Customers are experiencing issues where entries cannot be added to Releases. We are investigating.
Oct 17, 17:16 UTC
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